National Health Information Technology Patient Family Advisory Council

Building the perfect patient portal.

The National Health Information Technology (HIT) Patient Family Advisory Council (PFAC) is an impartial group of patients and families who are committed to improving the ability of technology to support the patient-provider relationship. Partnering with patients and families, we aim to focus on HIT topics related to innovations, patient portal utilization, and local hospital or health system HIT PFACs.

We began meeting in May 2018 with a focus on navigating to your physician notes through your patient portal and found many discrepancies between each Advisors experiences. The council is looking forward to informing improvements made in patient portals with a specific focus on the uptake of OpenNotes. In 2019 the HIT PFAC decided their focus would be in developing the perfect patient portal, increasing the utilization of patient portals, and support OpenNotes with data collection.

Are you interested in hearing more about the HIT PFAC? We would love to hear from you! Just send us your questions and we’ll typically respond the next business day.

HIT PFAC Resources

Core Competencies of Effective Partners TrainingFree (?)This training provides an opportunity for Advisors to build their skills to partner in healthcare.

Virtual Visit Patient Guide

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Perfect Patient Portal Information Guide

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National HIT PFAC Perfect Patient Portal Slide Deck

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National HIT PFAC Members

We would like to thank each of our members for their expertise and devotion.

Rosie Bartel, Co-chair • Wisconsin
Lindsey Galli, Co-chair • PFCCpartners
Britta Bloomquist • Minnesota
Lisa Danielpour • Ohio
Bruce Hanson • Iowa
Barbara Kivowitz • California
Jan Lambert • Utah
Janice Tufte • Washington
Melissa Wurst • Missouri
Libby Hoy • PFCCpartners

Join the Network and start changing healthcare.

Connect with other engagement opportunities. Meet other patient family advisors. Expand your skills as an advisor. Influence healthcare on a national level.