Patient Access

The efforts from the Patient Access Workgroup have made a natural transition to a partnership with OpenNotes. We have recruited a group of 10 Patient Family Advisors from across the country to participate on the National Health Information Technology (HIT) Patient Family Advisory Council.

The National HIT Patient Family Advisory Council will focus on patient portals and electronic medical records as an impartial group of patients and families who are committed to improving the ability of technology to support the patient physician relationship. Partnering with patients and families, we aim to focus on technology issues related to patient portals and identify opportunities to inform the development of electronic health record systems, patient portal development and implementation messaging to all patient populations

We began meeting in May 2018 with a focus on navigating to your physician notes through your patient portal and found many discrepancies between each Advisors experiences. The council is looking forward to informing improvements made in patient portals with a specific focus on the uptake of OpenNotes.